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FAQ

Am I eligible for SIL?  

The answer is: “maybe”! To be eligible for SIL, you first need to have a goal in your NDIS plan that relates to housing, and you need to have complex and high support needs. You (or your support coordinator) then need to approach a SIL provider, put together some documentation including a full assessment from an occupational therapist, and apply to the NDIA.

Am I eligible for SDA?  

The answer is: “maybe”! To be eligible for SDA, you first need to have a goal in your NDIS plan that relates to housing, you need to have complex and high mobility needs, and you need to have tried other forms of accommodation – the NDIA sometimes asks for evidence of this. You (or your support coordinator) then need to approach an SDA provider, put together some documentation including a full assessment from an occupational therapist, and apply to the NDIA.

Can I get discharged from hospital into a Thrive365 property? 

Yes, if you’re eligible for SIL, or you have STA or MTA funding in your core budget, you can be discharged from hospital into a Thrive365 property. It doesn’t happen immediately – it takes at least 3 weeks.  

How long does it take to get SIL?

It can take up to 20 hours of occupational therapy time to get all the documentation you need to apply for SIL, plus evidence from the SIL providers about where you’ll live and what support they will provide. Once all that documentation goes to the NDIA, it can take anywhere between a few days and a few months to get approved.

How long does it take to get SDA?  

It can take up to 20 hours of occupational therapy time to get all the documentation you need to apply for SDA. Once all that documentation goes to the NDIA, it can take anywhere between a few days and a few months to get approved.

What’s the difference between SIL and SDA?  

SIL is supported independent living, the actual support services you receive in your home. SDA is specialist disability accommodation, the bricks-and-mortar house with functional and technological adaptions to make it accessible.

How do you match me with support workers?  

While we’re preparing all your documentation with you to apply for SIL, we ask you questions about what kind of support you need. We make sure that any staff we shortlist for you are able to help you with the clinical and social assistance you need. You can be involved in interviewing if you want to, and either way, we do a meet-and-greet before you move into the house.

How do you make sure my housemates suit me?  

While we’re preparing all the documentation with you to apply for SIL, we ask you questions about what kind of home you want to live in. We make sure that there are no risks – for example, we never match people with complex medical needs with others who have behavioural support needs. We encourage you to look at a couple of the houses we have available, and meet all your potential housemates before you sign any service agreements with us. We also have house meetings every week, so we can make sure everyone is getting along and there are no problems brewing.

Does the NDIS pay for rent?

No, it doesn’t. You pay a “reasonable rent contribution” which is a maximum of 25% of your DSP (or equivalent if you don’t receive DSP) plus any rent assistance you might have. As at October 2021, that’s equal to about $190 per week.

Does the NDIS pay for groceries and utilities?  

No, it doesn’t. As part of our service agreement, we charge you a fee for groceries and utilities.

How do I get NDIS respite care?  

Respite care is called short term accommodation (STA) under NDIS. You can read more about it here. If you have funding for STA, it will be in your core budget. If you don’t have funding for STA, ask your support coordinator, planner or LAC if you’re eligible. You may need a plan review if you’re agency or plan managed.

How can I get medium term accommodation?  

Read more about MTA here. If you have funding for MTA, it will be in your core budget. If you don’t have funding for MTA, ask your support coordinator, planner or LAC if you’re eligible. You may need a plan review if you’re agency or plan managed. Sometimes you can take it out of your core budget if you have enough funding there.

How much does SIL cost?  

The cost of SIL varies. It depends on what kind of support you need. For example, some of our residents need 1:1 support all the time; others need 1:2 support to get out of bed and get ready for the day, but only 1:3 support during the day. When you apply for SIL, you put together a roster for the type and ratio of support you need, and the NDIA offers a quote based on your needs.

Which part of my NDIS plan pays for SIL?  

SIL is paid through your core budget.

Can I use Thrive365 for emergency respite housing?  

No, you must be an NDIS participant to live with Thrive365.

What SIL properties do you have available?  

We have properties in Sydney and Brisbane. Check out our listings in Sydney here and Brisbane here.