Behind-the-scenes insights into how Thrive365 creates harmonious home environments
At Thrive365, we believe that Supported Independent Living is about more than just providing daily supports—it’s about creating a home where participants feel safe, respected, and truly comfortable. One of the most important ways we achieve this is through a thoughtful and personalised process called tenant matching.
Tenant matching is the behind-the-scenes work that ensures individuals living together in our supported accommodations are not just compatible in terms of support needs, but also in lifestyle, personality, and preferences. It’s about more than filling a room—it’s about building a positive and sustainable living environment.
Our process always starts with the person, not the property. We take time to understand each participant—what their daily routines look like, how they communicate, what they enjoy doing, their sensory needs, and any factors that might influence how they interact with others. We also learn what a successful living situation looks like for them, based on their past experiences and personal goals.
At Thrive365, we know that compatibility goes far beyond age or disability type. We carefully consider things like routines, social habits, communication preferences, activity levels, and even things like music taste or how someone prefers to spend their downtime. For example, a person who enjoys a calm and quiet environment may not thrive in a home with louder or highly social housemates—and that’s okay. Our goal is to find the right fit for everyone.
Families, guardians, and support coordinators are also invited to contribute throughout this process. Their insights are invaluable in understanding the participant’s broader needs, preferences, and what has or hasn’t worked in the past. We take a collaborative approach because we believe the best outcomes happen when everyone is on the same page.
Before a participant moves in, we arrange informal meet-and-greets, shared meals, or short trial visits to help break the ice. These moments are essential in seeing how individuals interact and whether the dynamic feels right. It gives all parties—participants, families, and our team—the chance to step back and reflect: Does this feel like home?
But tenant matching doesn’t end there. At Thrive365, we continually check in to ensure the living arrangement is still working well for everyone involved. If someone’s needs or circumstances change, we revisit the match and adapt as needed. We’re committed to ensuring that each of our participants feels empowered, safe, and supported—not just on day one, but every day after.
When the match is right, we see amazing things happen. Participants grow in confidence, form genuine friendships, and develop routines that support their wellbeing. These are the kinds of homes where independence flourishes and people feel truly at ease.
At Thrive365, we don’t just build services—we build communities. And it all starts with the right match.